# Conditions The Terms tab can be found in the service detail and is linked to the **Rates tab**. It is used to manage current rates/conditions and create new rates / conditions for the given service. The terms and conditions determine the deposit and refund. rates determine the cost of service items. We start by creating a condition that we later add to the rate. Creating a condition is not mandatory for setting a rate. ### Conditions ![](/files/-M4qgtwQN1t8-dl-pXuA) Use the Add Condition button next to the search box to create a new condition. ![](/files/-M4qh3CDO4Z25SC_6nJT) Fill in the Internal Name under which the condition will be displayed in the Conditions tab. #### Select a type The type can be Max, Min and Sum and determines how the advance payment is calculated. If you have more backup conditions then max - selects the highest, min - lowest and sum - sums all. The advance payment condition determines the amount of the advance. the options are percentage, fixed price and most expensive unit. The refund policy determines how many days prior to arrival the reservation can be canceled and how much money will be refunded. Click **Save** to create the condition. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://cs.help.siesta.cloud/en/main/sluzby/podminky.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.